INTERMAC SERVICE

In every request
for assistance.

Every day, the Intermac Service department draws upon a global support network and a highly-specialised team of technicians in order to manage requests for assistance regarding machines and components from around the world.

Intermac Service

Intermac provides the very highest level of customer support in the industry.

Biesse Group employs over 40 full-time professionals specifically dedicated to providing technical support for the UK market. This core group is complemented by a global, networked team of technicians and engineers who work together and share knowledge to resolve your service requests efficiently and effectively. Additionally, machine software training is available in our UK Technology Centre, in Daventry, Northamptonshire. 

Our Service Helpdesk is available Monday to Friday from 08.30 until 17.30 and we have a dedicated team of people who cover both hardware and software support.

Our service is backed by our Total Care warranty, the superior standard warranty in the industry.

OUR NUMBERS
Intermac Service numbers
40
UK Biesse Group service employees
75%
Of all diagnosed issued solved in the first visit
93%
of all those issues unsolved in the first visit are solved in the second
Informations
Intermac Service
473 Victoria Street
Wetherill Park, NSW 2164
Tel. 1300 BIESSE (243 773)
Fax +61 2 9609 4291
spares@biesseaustralia.com.au (Spare parts Australia)
spares@biessenewzealand.co.nz (Spare parts New Zealand)
service@biesseaustralia.com.au (Service Australia)
service@biessenewzealand.co.nz (Service New Zealand)
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