SOPHIA

GREATER VALUE FROM MACHINES

Intermac’s cyber-physical assistance system

SOPHIA is the IoT platform created by Biesse in collaboration with Accenture which enables its customers to access a wide range of services to streamline and rationalise their work management processes.

The platform allows information and data to be sent in real time in relation to the technologies in use, optimising the performance and productivity of machines and systems.

The data collected enables the production process and machine functions to be analysed in detail, detecting malfunctions, assisting customers in maintenance operations, ordering replacement parts in less time and ultimately preventing faults.

Advanced technologies and services that can digitalise and automate factories and production processes, optimising all their main assets - whether technological, strategic, organisational or human.

Intermac supports its customers, offering technological connectivity, sharing of expertise, professional consulting services, training and ongoing assistance.

SOPHIA helps to prevent problems that could damage customer production. Intermac takes proactive steps to contact customers, reducing machine stoppages and inefficient wasted time.

개인화된 상호 작용

이 플랫폼을 사용하면 생산, 사용된 기계 및 수행한 프로세스의 유형 등과 관련하 실시간으로 고객한테 경고와 지표를 보낼 수 있습니다. 이들은 기계를 보다 효율적으로 사용할 수 있도록 하기 위한 상세한 지침들입니다.

최적의 보안

The data flow is from the machine to the network only. The security of the information collected is guaranteed by two different systems:

https communication protocol
i.e. a protocol for secure communication within a network, via an encrypted connection access to the cloud with dual token - password authentication.

신속한 지원

Intermac service can monitor the machine’s performance, generating reports in real time about what needs to be done to address any issues.

전 세계 지원

The entire Intermac worldwide service network is interconnected and can access the SOPHIA web portal, which means quick, incisive reactions and resolutions for customers all over the world.