We simplify your manufacturing process to make the potential of any material shine.

INTERMAC SERVICE

In every request
for assistance.

Every day, the Intermac Service department draws upon a global support network and a highly-specialised team of technicians in order to manage requests for assistance regarding machines and components from around the world.

Intermac Service

This process involves 24/7 operations both on-site and on-line, with support provided to key customers by dedicated Intermac staff on site and at customer facilities.

In addition, the Training Centre is dedicated to training Intermac fi eld technicians, as well as staff at branches, dealers and directly at customer sites. Highly-experienced staff specialise in revisions, upgrades, repairs, maintenance, troubleshooting and remote diagnostics, with every request for assistance handled in a direct and fully-integrated manner, in coordination with the Intermac Parts department.

OUR NUMBERS
Intermac Service numbers
85
INTERMAC FIELD TECHNICIANS IN ITALY AND IN THE WORLD
20
Intermac technicians operating in tele-service
35
certified dealer technicians
50
multilingual training courses every year
Informations
Intermac Service
473 Victoria Street
Wetherill Park, NSW 2164
Tel. 1300 BIESSE (243 773)
Fax +61 2 9609 4291
spares@biesseaustralia.com.au (Spare parts Australia)
spares@biessenewzealand.co.nz (Spare parts New Zealand)
service@biesseaustralia.com.au (Service Australia)
service@biessenewzealand.co.nz (Service New Zealand)
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