Biesse Group Charlotte Campus Inclement Weather Announcement

Due to significant icing and hazardous driving conditions throughout the Charlotte area, our Charlotte Campus will be operating under a skeleton crew today. Most of our team will be working remotely, continuing to operate under normal working hours and conditions to assist you. While our shipping team will continue to ship parts requests, courier services are very limited and could cause delays. 

To expedite requests as quickly as possible, please use the following email addresses:

 

For Technical Support:

Email: supportna@biesseamerica.com

Please include:

1: Machine Serial Number

2: Company Name

3: Description of Request

4: Email Address

 

For Parts Requests:

Email: parts@biesseamerica.com

Please include:

1: Machine Serial Number

2: Description of Request

 

For all other requests, please dial 877.824.3773.

 

Please know that our teams around the world will also be helping to make sure your requests are answered as quickly and efficiently as possible.

 

Thank you for your understanding.

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